8/8/15: This past weekend our son Nick got married in Charleston and we celebrated with a reception at the Francis Marion Hotel on August 8. Our preliminary meeting with Gillian Crum on April 24th went well, and we were very impressed with her friendliness and overall helpfulness. We live in Wisconsin, and our son and his bride live in Charlotte, therefore much of the planning was accomplished via email and phone calls. We found Gillian to be very personable and eager to please us. She was there to meet us when we arrived on Friday, August 7, and worked with us throughout the weekend, assuring that both the hotel’s and our personal decorations were set up to our satisfaction. The evening of the event she was available to make sure everything went smoothly.
Both our room accommodations and the venue site of the Gold Ballroom were lovely. The women at the front desk and and the bellhops were all extremely polite and friendly. Our experience with the Francis Marion couldn’t have been better, and we would like to personally thank Gillian and the entire staff for a job well done.
7/25/15: Our overall experience was outstanding. We couldn’t have asked for a better place to celebrate our daughter and her new husband’s wedding. Gillian Crum was incredible to work with. She was extremely helpful and accommodating. Most of our dealings were long distance as we live in New Jersey, Gillian made these encounters meaningful and productive. We are grateful to have had her assistance. From our first in person meeting to our farewell at the reception she was wonderful. Each and every hotel staff member was very accommodating, pleasant and made us and our guests feel special as we celebrated this once in a lifetime event. We look forward to visiting Charleston in the future and wouldn’t think of staying any where other than the Francis Marion. Thank you to all who made this event so very memorable for all the right reasons!
7/4/15: The Francis Marion Hotel basically sells itself as a reception venue, after visiting multiple locations I immediately thought the Francis Marion was “it” as soon as we stepped inside the Colonial Ballroom. Included with the venue rental were the services of a day-of coordinator, Gillian Crum. Gillian was awesome, my wife constantly came up with a million question e-mails that were always answered promptly. Gillian and the hotel were incredibly flexible, anything we could think of to ask was never a problem. Also included was a complimentary night in a suite the night of the wedding! The catering was perfect, we did stations and there were two hours of unlimited station refills. No one left hungry, and that’s what we wanted. I’m still getting compliments on how good the food tasted. My wife constantly reassures me the wedding and reception were perfect, and we wouldn’t change a thing if we could.
6/27/15: Thank you again for a wonderful reception! Everyone that I have spoken to had a wonderful evening and their experience at the hotel was superb.
6/13/15: It was a wonderful experience from start to finish. The staff was attentive and professional. Food and drink fabulous! We could not have asked for more. High marks all around.
5/30/15: Jason and I are still in awe of how flawlessly everything happened on our big day, and it would not have occurred that way without you! We cannot thank you enough for all of your time, efforts, and orchestration that you put into our day. You were such a pleasure to work with. You made it so completely easy for us, and it was 110% stress-free. (You were always a step or two ahead of us which was amazing.) Our guests have commented on how the timing of the reception and events were perfect. Again, it was such a pleasure to work with you!
5/16/15: Thank YOU and the staff for making Sarah’s wedding so special!! Everything was absolutely beautiful! Thanks again for everything!!
5/2/15: We had my daughter’s wedding in the Gold Ballroom and it could not have been more perfect. Gillian had to be the most awesome coordinator anyone could ever wish for…. There are not words enough to describe the AMAZING job that she did!!!! We loved our experience at your hotel and she was the one of the main reasons why the wedding was perfect. GILLIAN was AMAZING and is a true asset to your hotel!!!! Loved working with her from the preparation to the venue event. Such a knowledgeable coordinator who was detailed oriented. The wedding was everything we envisioned and more because of Gillian!!! Loved working with her and will be happy to recommend your hotel to everyone!!!
4/18/15: I just wanted to thank you for all that you did to make our wedding reception so wonderful! You were a pleasure to work with, and I thought everything was absolutely perfect!
Lewis/Cooper Wedding 2/16/13: The event staff and catering department at the Francis Marion was amazing! They were beyond helpful in assisting us in planning our wedding reception, recommending vendors, and on the actual day made everything perfect! We couldn’t have done this without Caroline and Gillian and the rest of the employees at the hotel! Cannot say enough nice things about the Francis Marion so we’ll keep it simple – use this venue to make everything Prefect!
Head/Cardwell Wedding 4/13/13: THANK YOU!! You did an awesome job with the venue for our wedding. You were so calming and organized. Everyone just loved the Francis Marion! I will be telling many brides about how great you guys were to work with. Plus, the food was Amazing!
Smith/White Wedding 4/13/13: Our wedding reception was perfect. Caroline went above and beyond to make sure that everything went as planned an on schedule. The service was impeccable. Our guests have given nothing but praises about the Francis Marion. Once we booked this venue for our reception we knew there was nothing to worry about, and we could not have been more right. Our room for our wedding night was beautiful. Thank you to everybody for your great service, eye for detail, and overall awesomeness!
Wright/Hensley Wedding 9/15/12: Thank you for everything and thank you for helping make my wedding vision come to life. The hotel staff was just wonderful in every way. Our guest just loved the ballroom, food (everyone said it was the best), and their stay at the Francis Marion Hotel. We appreciate your assistance!
Maldini/Greene Wedding 10/13/12: Devin and I just wanted to thank you for everything! Everything turned out amazing! I still have people calling everyday talking about how amazing the food was! We received so many compliments and we owe it all to you! Thank you and your wonderful staff again for making our day absolutely perfect!
Philibert/Mulholand Wedding 12/18/11: Thank you for all your help throughout our wedding planning and on our wedding day. We truly appreciated how the Francis Marion paid attention to every detail and are so thankful that the day went so smoothly.
Chepenik/McCoy Wedding 12/17/11: We want to thank you again for working so hard to make our daughter’s wedding weekend so perfect. Everything went according to plan and was completely effortless for me and so enjoyable. You attended to every detail, leaving us no worries. It was a magical weekend for everyone. You were a joy and pleasure to work with. Thank you so much for everything!
Smith/Lancer Wedding 11/19/11: We sincerely want to thank you for all of the hard work and effort you have put forth in our wedding preparation. We really do appreciate all that you have done in making sure our special day was perfect. Thanks also for your graciousness and patience.
Maxwell/Knippen Wedding 9/17/11: I’ve never felt so at home in a hotel! The entire staff was so accommodating and truly treated each of us as special guests. Thank you for being in charge of all of our plans. The Carolina Ballroom was the perfect size for our guests and the bouquets looked beautiful with the mirror tiles and candles that you provided. From the time the reception began until the trash bags were filled at the end, each Francis Marion Hotel employee was extremely patient and willing to do whatever we needed or requested. I would not have changed anything if I had the chance to plan this event again. Thank you for taking from me the burden of a long-distance reception. You are so fitted for the job that you have, and we appreciate you more than words can say.
Lance/Coleman Wedding 9/10/11: Everything turned out better than we could have anticipated! Thank you for helping us to make our wedding a memorable on.
Ternstrom/Haines Wedding 9/4/11: Caroline Bean was so wonderful and helpful. We are from Illinois and this is a destination wedding for our families which presents a lot of challenges. Caroline has been amazing at helping us with our many questions, requests, and arrangements. I can’t tell you how many times I run across bad customer service or people who are unwilling to go that extra mile to please you and make you feel special. Caroline has always made us feel like we are the only wedding she is taking care of.
Franklin/Wood Wedding 9/4/11: The event was magical and just what we wanted. Thank you! Thank you! Thank you!
Watson/Nicholson 9/3/11 – Kevin and I can’t thank you enough for all your help in planning our wedding. We loved having our reception in such a beautiful historic hotel. The food was delicious and the staff was so helpful. Everyone had a fantastic time. We appreciate your help so very much-you did a fabulous job!
Hasija/Knight Wedding 8/20/11: Thank you very much for all that you did to make Nalini’s wedding very successful. We are very grateful to you for putting up with all our questions and last minute requests. Everyone who attended the wedding had very positive comments and appreciated the elegance of the Francis Marion Hotel and all the staff. Thank you again for all that you did.
Kirkup/Gastley Wedding 8/6/11: Just wanted to say thanks for all your help. The wedding was superb. All the guests loved the event-hotel, the staging, the organization. I appreciate all the help from sales, bar and food, and housekeeping. In particular we appreciate being allowed to use the suite from Wednesday which helped enormously with organizing things, as well as the Middleton Room. We’d definitely be back for the next wedding if we could, but only have sons now.
Lucas/Scheidler Wedding 7/30/11: Thank you so much for all of your help with our wedding. It was absolutely perfect! You and the entire staff were great. Everyone had a great time. Thank you!
Veltri/Freiler Wedding 5/21/11: My wife and I would like to thank you and your staff for making our daughter Nicole’s wedding a truly exceptional event that we will never forget. The accommodations were excellent and the Colonial Ballroom where the reception was held was magnificent. The food was fabulous and the staff always went out of their way to be helpful. Caroline Bean stands out amongst the rest of the excellent staff. She was a pleasure to work with and was always willing and able to help us with our countless questions and last minute changes. She is a tremendous asset to your hotel.
Weinbaum/Schwartz Wedding 5/15/11: Thank you so much for all the hard work you put into making our wedding a wonderful event. You really made the entire process so easy and having you there at the wedding provided much reassurance to us that everything would go smoothly. We are really grateful for all your help!
Runion/Frank Wedding 5/14/11: Thank you so much for everything you did for our wedding. You absolutely made our day wonderful!
Lisi/Totolo Wedding 3/5/11: We can say without any hesitation that the Lisi’s and Totolo’s were completely thrilled with you and your staff’s outstanding service. Our wedding reception was truly perfect and we thank you for that! We know you put in countless hours to ensure that everything was flawless-from valet parking to serving our sit down meal-no one had a complaint! Thank you to all your staff that helped make our wedding unforgettable!
Hodgin/Bruce Wedding 12/31/10: Thank you just does not begin to express how much Leo, my family, and I appreciate all you did to make our wedding and reception such a spectacular event. You were an absolute doll throughout the entire process. Thank you!
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