Frequently Asked Questions
Reservations & Check-In
What time is check-in at the Francis Marion Hotel?
Check-in begins at 4:00 PM at the Francis Marion Hotel. Guests arriving earlier in the day may request early check-in based on availability. If your room is not yet ready, the front desk team can securely store your luggage so you can begin exploring downtown Charleston.
What time is check-out at the Francis Marion Hotel?
Check-out time is 12:00 PM (noon). Guests needing additional time may request a late check-out with the front desk. Late departures are subject to availability and may incur an additional fee depending on the time requested.
Can I check in early at the Francis Marion Hotel?
Early check-in may be available depending on room availability the day of arrival. While the hotel cannot guarantee early access to guest rooms, staff will always do their best to accommodate requests. Complimentary luggage storage is available for guests who arrive before check-in time.
What is the cancellation policy at the Francis Marion Hotel?
Most reservations must be canceled at least 72 hours prior to arrival to avoid a cancellation fee. If a guest does not arrive or cancels after the deadline, one night’s room and tax may be charged. Penthouse suite reservations and group room blocks require one week’s notice for cancellation.
How do I modify or cancel my reservation?
Guests who booked directly through the hotel website or reservations team may modify or cancel their reservation by contacting the hotel directly. Reservations made through third-party travel websites must typically be modified through the same platform used for booking.
Does the Francis Marion Hotel offer group room blocks?
Yes. The hotel offers group room blocks for weddings, conferences, meetings, and special events. Group rates and room availability depend on the dates and number of rooms requested. Guests interested in reserving a block should contact the hotel’s sales team.
Location & Nearby Attractions
Where is the Francis Marion Hotel located?
The Francis Marion Hotel is located at 387 King Street in downtown Charleston, South Carolina, directly across from Marion Square. The hotel sits in the heart of the historic district, surrounded by restaurants, shops, museums, and popular Charleston attractions.
Is the Francis Marion Hotel within walking distance of Charleston attractions?
Yes. The hotel is located on King Street, one of Charleston’s most popular areas for shopping, dining, and nightlife. Many historic landmarks, museums, and waterfront attractions are within walking distance of the hotel.
What are popular things to do near the Francis Marion Hotel?
Guests staying at the hotel can easily explore nearby Charleston attractions such as:
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- Marion Square
- King Street
- College of Charleston
- Charleston City Market
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These attractions are all within walking distance or a short ride from the hotel.
How far is the Francis Marion Hotel from Charleston International Airport?
The hotel is approximately 12 miles from Charleston International Airport, which is typically a 20–25 minute drive depending on traffic. Taxis, rideshare services, and rental cars are readily available at the airport.
Parking & Transportation
Where do I park at the Francis Marion Hotel?
Guests staying overnight have two parking options.
Self-Parking:
Available in the City of Charleston parking garage adjacent to the hotel. The current rate is $1.00 per 20 minutes with a maximum daily rate of $24.00. Availability and pricing are determined by the City of Charleston.
Valet Parking:
Valet service is available for $40 + tax per night and includes unlimited in-and-out privileges.
Where do I pull in for valet parking?
Upon arrival, guests should pull into the valet lane located on King Street in front of the hotel entrance. Bell staff will assist with unloading luggage and parking the vehicle.
Are there height restrictions for parking near the hotel?
Yes. The adjacent parking garage cannot accommodate vehicles taller than 7 feet, including vehicles with rooftop carriers. Guests with oversized vehicles may park at the Charleston Visitor Center Garage located at 63 Mary Street.
Rooms & Amenities
What amenities are included in the guest rooms?
Guest rooms include a range of amenities designed for comfort and convenience, including complimentary Wi-Fi, flat-screen televisions, coffee makers, climate control, workspaces, and premium bedding. Some rooms also offer views of downtown Charleston and historic Marion Square.
Is Wi-Fi available at the Francis Marion Hotel?
Yes. Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms, meeting spaces, and public areas. Guests receive the Wi-Fi login information during check-in.
Is the Francis Marion Hotel pet friendly?
Yes. As of June 2025, the Francis Marion Hotel welcomes dogs as part of its pet-friendly accommodations. Guests traveling with pets should review the hotel’s pet policy page for details regarding fees, size restrictions, and guidelines.
Is the Francis Marion Hotel a smoke-free property?
Yes. The Francis Marion Hotel is a 100% non-smoking hotel. Smoking is not permitted in guest rooms, suites, or indoor public spaces.
Dining
Does the Francis Marion Hotel have a restaurant?
Yes. The hotel is home to the historic Swamp Fox Restaurant which serves classic Southern cuisine and Lowcountry specialties.
What kind of food does the Swamp Fox Restaurant serve?
The restaurant features Lowcountry-inspired cuisine and Southern classics, including regional favorites like shrimp and grits and she-crab soup. The restaurant is open to both hotel guests and visitors.
Is breakfast available at the Francis Marion Hotel?
Breakfast is available daily at the Swamp Fox Restaurant where guests can enjoy a variety of traditional breakfast options and Southern favorites.
Does the Francis Marion Hotel offer room service?
Yes. Room service is available for hotel guests. A menu is located in each guest room, and orders may be placed by dialing extension 2292.
Weddings, Meetings & Events
Does the Francis Marion Hotel host weddings?
Yes. The hotel is a popular Charleston wedding venue and offers several elegant event spaces for ceremonies, receptions, rehearsal dinners, and bridal events.
What event spaces are available at the Francis Marion Hotel?
The hotel features a variety of historic ballrooms and meeting rooms suitable for weddings, conferences, corporate meetings, and social gatherings. Spaces can accommodate both intimate gatherings and large celebrations.
Does the Francis Marion Hotel provide catering for events?
Yes. The hotel’s culinary team provides full-service catering for weddings, meetings, and private events. Menus can include plated dinners, buffets, receptions, and custom culinary experiences.
Can I schedule a tour of the event spaces?
Yes. Guests interested in hosting an event or wedding may contact the hotel’s events team to schedule a private venue tour and discuss availability, menus, and planning services.
Contact Information
What is the address of the Francis Marion Hotel?
387 King Street
Charleston, SC 29403
How can I contact the Francis Marion Hotel?
Guests may contact the hotel directly with questions about reservations, events, or general inquiries.
Phone: (843) 722-0600
Reservations: reservations@thefrancismarion.com
Weddings, meetings, and events: info@thefrancismarion.com